Business Central includes full finance management, purchasing and payables, inventory, warehouse, and manufacturing capabilities.

Business Central - a full accounting and ERP solution for small to medium-size businesses.

Project Operations - formerly known as 'Project Service' is an advanced project management solution offering end-to-end project management.

Full work order management including resource management and scheduling, asset management, and more.

Field Service - the Field Service module is a very robust solution to manage field service operations.

The Customer Service module also offers knowledgebase, portals, omnichannel, service level agreements and more. The backbone of the Customer Service module is case management.

Dynamics 365 for Customer Service - the Customer Service module provides tools to service and support your customers.

This license enables the Dynamics 365 LinkedIn integration.

Relationship Sales - a combination license that includes Dynamics 365 for Sales Enterprise and LinkedIn Sales Navigator.

Dynamics 365 for Sales - the Sales module is a full, end-to-end sales solution to manage your sales process from lead through opportunity management and ongoing customer account management.

The marketing module also includes landing pages and campaign automation.

Dynamics 365 for Marketing - a full marketing automation solution offering email, social, and event campaign management.

Below is a list of the modules and a description of each.Ĭustomer Engagement / CRM modules - The below modules are known as the customer engagement or CRM modules of the platform: This allows you to tailor the solution to the specific need of your business. There are quite a few modules available for Dynamics 365.

For more information see our blog article Microsoft Dynamics On-Premise vs Online. There are significant differences in the costs and capabilities of each deployment model. The on-premise model is a 'premise hosted' deployment where you purchase perpetual licensing for Dynamics 365 and host the software on servers in your environment or in a co-location data center like Microsoft Azure.

In the cloud model, you pay a per-user/month fee for use of the software. The cloud model is a software-as-a-service (SaaS) version that is hosted by Microsoft in their Azure platform. Deployment Modelsĭynamics 365 offers two deployment models, the cloud or online model and the on-premise model. Dynamics 365 has grown into a large business applications platform made up of many modules that can be optionally added to achieve a comprehensive platform to run your business. 2021 Microsoft Dynamics 365 pricing will help you understand the licensing and pricing for Microsoft Dynamics 365.

Microsoft dynamics pricing